At Dar Rana, we respect your privacy. This page explains what data we collect, why and how, in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.
1. Data controller
Dar Rana, Douar Baggara, Al Ouidane, 40000 Marrakech, Morocco.
Contact: contact@darrana.ma
2. Data we collect
- Contact form: your name, your email address, and the subject and content of your message.
- Bookings: the information needed for your stay (name, contact details, dates, number of guests) and, on arrival, the information the law requires us to record for guest registration.
We do not collect any other personal data. The site offers no user accounts and no online payment.
3. Why we use it
Only to answer your enquiries, manage your booking and your stay, and meet our legal obligations. We do not use it for advertising and we do not sell it.
4. Who has access to it
Your data is kept by Dar Rana only. It is passed on to third parties only where the law requires it, in particular to the competent authorities for guest registration. If you book through a platform (Booking.com, Airbnb or another), that platform also processes your data under its own policy.
5. How long we keep it
Messages sent through the contact form are kept for as long as needed to reply to you. Booking data is kept for 3 years after your last stay, unless the law requires a longer period (accounting, guest register).
6. Cookies
The site uses technical cookies needed for it to work (language, security, remembering your cookie choices). A banner lets you accept or refuse any other cookies.
7. External services
Our photo gallery is displayed from Instagram, which may use its own cookies and collect data under its privacy policy: https://privacycenter.instagram.com/policy
8. Your rights
You have the right to access, correct, object to and delete your data. To exercise these rights, write to us at contact@darrana.ma. You may also contact the Moroccan data protection authority, the Commission nationale de contrôle de la protection des données à caractère personnel (CNDP): www.cndp.ma.
9. Changes
We may change this policy at any time. The date of the latest update is shown at the bottom of this page.
Last updated: 13 November 2026
